Refund policy

Refund Policy

All sales are final. We do not accept any returns, provide exchanges of products or issue refunds. 

If there are any concerns with your order, please contact us through the contact form to discuss or at contactus@waxetty.ca

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To be eligible for a return the product must be unused and in the same condition it was when received. It must also be in the original packaging. 

You will be responsible for paying your own shipping for returning the item. Once the item has been received you will be contacted to determine if a refund for the item, and / or shipping will be provided.